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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gina R

August 4, 2025

5  out of  5
rating by Gina R
"State Farm has been great since day 1! Whether it's asking if something is covered on our insurance, or asking for copy of our cards because I lost it and they get it sent over...Alie has been AMAZING to answer all the random questions/requests. Recently Alie was going through our account because we're reviewing it all she called me and just said, "hey I think we should take a look at these couple of things and I also noticed a discount missing." She gave me the option of the changes, gave the price difference, and she told me she would wait until I told her what we're doing but she added the discount. So she wasn't pushy or forcing anything which was great! Some changes we made the other we kept on there and again she didn't push. State Farm made up the discount which you NEVER see happen anymore. Companies that actually take accountability and make it right?! What?! I KNOW😀 pretty cool 😎 They still exist. So again it's been great to work with them and honestly not something I thought I would get such a personalized experience with such a big name but now we do. Thank you Alie, Jay, and Quentin and I'm sure a few other names I'm forgetting that I haven't dealt with but a couple times. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Gina, for your wonderful feedback! It warms our hearts to know that Alie and the team have been able to provide you with such a personalized experience. We truly appreciate your trust in us and are here to continue supporting you every step of the way."
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Joe Lee

July 28, 2025

5  out of  5
rating by Joe Lee
"Jay was so helpful with getting me a quote for home insurance and even went in his way to talk to my HOA to get the master policy. Im a first time homebuyer and was really oblivious about the whole process, but Jay continued to be so kind and helpful throughout the process. I’ll be recommending Jay for anyone who needs home insurance."
We responded:
"Thank you, Joe, for your feedback! It's great to hear that we were able to assist you with your home insurance needs and communicate with your HOA. We appreciate your recommendation and are here to help anytime."
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Rob Johnson (NoDakNinja203)

July 22, 2025

5  out of  5
rating by Rob Johnson (NoDakNinja203)
"Javy was absolutely great!! Answered all my questions and saved us a lot of money. Great job, looking forward to working with him again."
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Nimo

July 7, 2025

5  out of  5
rating by Nimo
"Javier was super helpful! He made the whole process easy and smooth. Really appreciate the great customer service."
We responded:
"Thank you, Nimo, for your feedback! It's great to hear that Javier made the process easy and smooth for you. We appreciate your support and look forward to assisting you in the future. "
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English Teatime

June 25, 2025

5  out of  5
rating by English Teatime
"Quentin at State Farm is an excellent agent. He is down to earth and very friendly. He has brought our family much peace of mind and helped us save a bunch of money on Car Insurance versus progressive. We are now paying half as much per month for over 30 times the coverage. I highly recommend him for his exemplary customer service skills. Quentin is caring and personable, perfectly complimenting State Farm’s values and quality of service."
We responded:
"Thank you, English Teatime, for your thoughtful review. It's great to hear that Quentin has been able to assist your family so effectively and provide such valuable service. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
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Jake

May 24, 2025

5  out of  5
rating by Jake
"Topnotch, very professional service even when dealing with a difficult customer at times."
We responded:
"Jake, thank you for the review. "
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Eddie Kowalke

May 14, 2025

5  out of  5
rating by Eddie Kowalke
"Quinten is top notch."
We responded:
"Thank you, Eddie, for your feedback! We're glad to hear that Quinten provided you with excellent service. If you need any further assistance, feel free to reach out."
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Dustin Paulson

May 14, 2025

5  out of  5
rating by Dustin Paulson
"Zender State Farm has an amazing team that are knowledgeable, friendly, and always willing to help. I utilize them for my renters insurance and have always been able to ask questions and get support. Highly recommend Quentin, Jay, and the team!"
We responded:
"Thanks for choosing us, Dustin! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Dylan Larson

May 11, 2025

5  out of  5
rating by Dylan Larson
"It’s been awesome being a customer of the Jay Zender State Farm Agency, all of the staff and representatives are very helpful and are always available for my insurance needs. Highly recommend!! 10/10"
We responded:
"Your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
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Gloria rrr

May 3, 2025

5  out of  5
rating by Gloria rrr
"I absolutely love the staff that Jay has he really has the cream of the crop.Today I talked with Javier and he was so wonderful and professional. I forgot I needed to get my insurance paid it just slipped my mind. He was great about reassuring me that everything was ok and to not worry. It really was peace of mind . Thankyou Javier you’re great!!"
We responded:
"Thank you, Gloria, for your kind words and for sharing your experience with us. We're glad to hear that Javier was able to provide you with peace of mind and assist you professionally. We appreciate your feedback and look forward to continuing to serve you."
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Jacob Brue

January 31, 2025

5  out of  5
rating by Jacob Brue
"Quinten Mack was great to work with for setting up a new insurance policy. Very friendly and personable and answered all my questions and treated me with care and professionalism. I would highly recommend working with him!"
We responded:
"Thank you for your wonderful feedback about your experience with Quinten. We're thrilled to hear he provided excellent service. Your recommendation means a lot to us. "
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Sandra Cook

January 17, 2025

5  out of  5
rating by Sandra Cook
"I have been insured with Jay Zender State Farm since the doors opened and have had several claims over the years. Most recently our car was totaled by a negligent driver late last Friday night. Julie worked on Saturday to help me work with a State Farm claims agent. The claims agent worked looking at com-parables giving us all the credit the industry could offer given the high miles on our car. The offer of direct deposit or check and the payment was already issued midweek. I will continue to recommend Jay Zender State Farm and appreciate the comfort I have knowing they have my back. In today’s world…..that is priceless. Thank you"
We responded:
"Thank you for your kind words and for being a loyal customer of State Farm and our agency. We were so sad to hear about your accident but always willing to help. Glad to hear your experience with Julie and our claims process was exceptional. "
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Francis McNamara

November 9, 2024

5  out of  5
rating by Francis McNamara
"The knowledge based service my wife and I are receiving from Account Representative Lucas Hesser has been outstanding. While I've made our communication time windows difficult, Lucas has made every opportunity a fruitful one. The many facets of essentials and wants with our insurance needs are being addressed. Thank you Agent Jay Zender and many thanks Lucas."
We responded:
"We appreciate the trust in State Farm and our agency. We're thrilled to hear that Lucas has provided outstanding service and effectively addressed your insurance needs."
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Ginny Meehan

October 22, 2024

5  out of  5
rating by Ginny Meehan
"I worked with Quentin this morning. I was so impressed with him. He was very patient while I shuffled through my former insurance company’s paperwork for the information he needed. He is extremely knowledgeable and worked to get me the best coverage at a fair premium. I will definitely recommend him to friends and family in the future."
We responded:
"Thank you, Ginny! We're thrilled to hear about your positive experience with Quentin. Your recommendation means a lot to us, and we're glad he could assist you in finding the best coverage. We appreciate your trust in our agency!"
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Connie Bartlett

October 22, 2024

5  out of  5
rating by Connie Bartlett
"Quentin was excellent to work with, very professional and knowledgeable. I was so pleased with him, that I have already referred one of my friends to him and plan on referring more! Thank you Quentin."
We responded:
"Thank you, Connie, for your kind words about Quentin. We're thrilled to hear about your positive experience and appreciate your referrals. Your trust and support mean a lot to us."
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Bryan Dorn

October 5, 2024

5  out of  5
rating by Bryan Dorn
"I have quite a few policies through SF & Quentin is the best! He's very responsive and digs into issues thoroughly on my behalf to ensure my coverage is adequate and makes suggestions/changes as necessary. It's nice to know I can send him an email or text and trust that he'll get things done."
We responded:
"Thank you, Bryan! We're thrilled to hear that Quentin has provided you with exceptional service and thorough support. Your trust in our team means a lot to us. We appreciate your continued business and look forward to serving your insurance needs."
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Mitchell Bigaouette

September 13, 2024

5  out of  5
rating by Mitchell Bigaouette
"Worked with Tom over the phone and he exceeded my expectations! Very good at explaining the different polices, and helping me understand the differences. Highly recommend!!"
We responded:
"Thank you, Mitchell! We're thrilled to hear that Tom exceeded your expectations and provided clear explanations of our policies. Your recommendation means a lot to us."
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A C

August 20, 2024

5  out of  5
rating by A C
"Amazing Insurance Agency! Quentin was extremely attentive and helpful and answered every single question I had with detail and kindness. Recommend 100%."
We responded:
"Thank you for your kind words! We're thrilled to hear that Quentin provided you with attentive and detailed service. Your recommendation means a lot to us."
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Hubert Ngabirano

August 7, 2024

5  out of  5
rating by Hubert Ngabirano
"Quentin Mack is the one of the best agents you could ask for. He is patient, resourceful and truly cares. He consistently overdelivers on his promises. He was able to help me get a very competitive life insurance policy and he has been very responsive in times of urgent need. I have been with the Zender Insurance team for 8 years now and they are the best in the business."
We responded:
"Thank you, Hubert, for your kind words and loyalty over the past 8 years. We're thrilled to hear Quentin has provided exceptional service and support. Your satisfaction is our top priority, and we look forward to continuing to serve you."
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Lynn Hoffman

August 6, 2024

4  out of  5
rating by Lynn Hoffman
"So far a great company.."
We responded:
"Thank you for your kind words, Lynn! We appreciate your feedback and are glad to hear that Mary provided excellent service."
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J.M. 17

June 15, 2024

5  out of  5
rating by J.M. 17
"Best agent ever is Jay along with his team. So pleased of everything here. The most respectful and kindest here. Thank you very much!"
We responded:
"Thank you for your kind words! We are thrilled to hear about your positive experience with our team. We appreciate your feedback and look forward to continuing to provide excellent service."
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Micheale DeVore

June 6, 2024

5  out of  5
rating by Micheale DeVore
"Very happy I switched over to State Farm!! Quinton Mack made the transition super easy for me. Five stars…"
We responded:
"Thank you for choosing State Farm, Micheale! We're thrilled to hear that Quinton provided you with a smooth transition."
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Lana Garding

June 6, 2024

5  out of  5
rating by Lana Garding
"Thanks to Quentin for getting back to me, for replacing my windshield, I appreciate everything he does."
We responded:
"Thank you for sharing your positive experience with Quentin! We are glad to hear that he provided excellent service in replacing your windshield. We appreciate your feedback and your trust in our agency."
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Dylan Birch

May 22, 2024

5  out of  5
rating by Dylan Birch
"Always respond to my questions promptly and they are always very welcoming!"
We responded:
"Thank you for your kind words, Dylan! We strive to provide excellent service and are always here to help with any questions you may have. Your satisfaction is our top priority."
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Dylan Tierney

May 16, 2024

5  out of  5
rating by Dylan Tierney
"Quentin was very helpful every step of the way. He was very accommodating and informative."
We responded:
"Thank you for sharing your positive experience with Quentin. We are delighted to hear that he provided you with excellent service and valuable information. We appreciate your feedback."