State Farm® Insurance Agent Jay Zender

"Quentin went above and beyond… meeting after hours getting me setup and answering any questions I had. Highly recommend!"

"Quentin Mack is a customer service guru! He is always willing to go the extra mile to make sure everything gets handled."

"Quentin has been our insurance agent for the last 5 years and he’s always done a phenomenal job. Never tried to oversell us on coverage we didn’t need, and on a few occasions he’s made suggestions that have saved us quite a bit of money. He’s as honest as they come. Zero hesitations or regrets about buying insurance through Quentin at Jay Zender State Farm."

"Wife had a crack in her windshield, one message to Quentin Mack and we had a replacement within the week, would utilize him again, timely and prompt"

"Quentin was responsive and thorough. A breeze to work with."

"The local office did their best despite the bungling & interference from the corporate office, who made it very difficult to trust them (corporate) in the future."

"April in St. Peter had a terrible hailstorm and many roofs were destroyed. State Farm answered my claim immediately and worked closely and promptly with the roofing company I chose. They sent out information throughout the process so I knew exactly what was going to happen and how they would cover it. The process of putting in the claim to having a finished roof was finished in only a matter of weeks and staff couldn't have been more helpful and friendly. I really felt like I was working with a team. While speaking with neighbors who had claims with various other insurance companies, no one had the service and satisfaction that State Farm provided me. I glad I chose the right team!"

"State Farm gave me great customer service and with a fast response. My elderly mother blew a tire! I was in a panic, needing to get to work so no time was wasted. Alie who answered my call, quickly advised what I needed from K & R Towing for reimbursement and Quentin, assisting with addl' details. We got things taken care of and I was on my way to work in no time at all. Thank you for the great customer service during this stressful morning."

"Great people to work with."

"Alie Hermanson is absolutely amazing at what she does and goes above and beyond expectations each time we have questions or concerns! Highly recommend!"

"I have worked with a handful of insurance institutions. This office by far has been honest and fair, transparent with me and always willing to give advice and solutions. Would highly recommend this office."

"We have had them for years (house and multiple cars) and they are amazing. It was important for us to choose a local company, and have a real I could talk to over the phone or in person who knows us. I could not recommend them higher."

"I can't say enough good things about Tommy Bigaouette and the Jay Zender State Farm Insurance Agency. From the beginning, they made the process of getting insurance stress-free and straightforward. They took time to explain our options, answered every question with patience and made sure we had the right coverage for our needs (without trying to oversell anything we didn't need). What really stood out was their responsiveness-by phone, email and text. They're professional, personable and genuinely care about helping. It feels great to know we have someone we can trust looking out for us. If you're looking for an agent who goes above and beyond, I highly recommend Tom Bigaouette and Jay Zender."

"Always appreciate working with Jay and his team. Recently set us up with Elite Auto Glass, who provided us professional, immediate and great service for my windshield repair."

"State Farm has been great since day 1! Whether it's asking if something is covered on our insurance, or asking for copy of our cards because I lost it and they get it sent over...Alie has been AMAZING to answer all the random questions/requests. Recently Alie was going through our account because we're reviewing it all she called me and just said, "hey I think we should take a look at these couple of things and I also noticed a discount missing." She gave me the option of the changes, gave the price difference, and she told me she would wait until I told her what we're doing but she added the discount. So she wasn't pushy or forcing anything which was great! Some changes we made the other we kept on there and again she didn't push. State Farm made up the discount which you NEVER see happen anymore. Companies that actually take accountability and make it right?! What?! I KNOW😀 pretty cool 😎 They still exist.
So again it's been great to work with them and honestly not something I thought I would get such a personalized experience with such a big name but now we do. Thank you Alie, Jay, and Quentin and I'm sure a few other names I'm forgetting that I haven't dealt with but a couple times.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

"Jay was so helpful with getting me a quote for home insurance and even went in his way to talk to my HOA to get the master policy. Im a first time homebuyer and was really oblivious about the whole process, but Jay continued to be so kind and helpful throughout the process. I’ll be recommending Jay for anyone who needs home insurance."

"Javy was absolutely great!! Answered all my questions and saved us a lot of money. Great job, looking forward to working with him again."

"Javier was super helpful! He made the whole process easy and smooth. Really appreciate the great customer service."

"Quentin at State Farm is an excellent agent. He is down to earth and very friendly. He has brought our family much peace of mind and helped us save a bunch of money on Car Insurance versus progressive. We are now paying half as much per month for over 30 times the coverage. I highly recommend him for his exemplary customer service skills. Quentin is caring and personable, perfectly complimenting State Farm’s values and quality of service."

"Topnotch, very professional service even when dealing with a difficult customer at times."

"Quinten is top notch."

"Zender State Farm has an amazing team that are knowledgeable, friendly, and always willing to help. I utilize them for my renters insurance and have always been able to ask questions and get support. Highly recommend Quentin, Jay, and the team!"

"It’s been awesome being a customer of the Jay Zender State Farm Agency, all of the staff and representatives are very helpful and are always available for my insurance needs. Highly recommend!! 10/10"

"I absolutely love the staff that Jay has he really has the cream of the crop.Today I talked with Javier and he was so wonderful and professional. I forgot I needed to get my insurance paid it just slipped my mind. He was great about reassuring me that everything was ok and to not worry. It really was peace of mind . Thankyou Javier you’re great!!"

"Quinten Mack was great to work with for setting up a new insurance policy. Very friendly and personable and answered all my questions and treated me with care and professionalism. I would highly recommend working with him!"