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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A C

A C

August 20, 2024

5  out of  5
rating by A C
"Amazing Insurance Agency! Quentin was extremely attentive and helpful and answered every single question I had with detail and kindness. Recommend 100%."
We responded:
"Thank you for your kind words! We're thrilled to hear that Quentin provided you with attentive and detailed service. Your recommendation means a lot to us."
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Hubert Ngabirano

August 7, 2024

5  out of  5
rating by Hubert Ngabirano
"Quentin Mack is the one of the best agents you could ask for. He is patient, resourceful and truly cares. He consistently overdelivers on his promises. He was able to help me get a very competitive life insurance policy and he has been very responsive in times of urgent need. I have been with the Zender Insurance team for 8 years now and they are the best in the business."
We responded:
"Thank you, Hubert, for your kind words and loyalty over the past 8 years. We're thrilled to hear Quentin has provided exceptional service and support. Your satisfaction is our top priority, and we look forward to continuing to serve you."
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Lynn Hoffman

August 6, 2024

4  out of  5
rating by Lynn Hoffman
"So far a great company.."
We responded:
"Thank you for your kind words, Lynn! We appreciate your feedback and are glad to hear that Mary provided excellent service."
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J.M. 17

June 15, 2024

5  out of  5
rating by J.M. 17
"Best agent ever is Jay along with his team. So pleased of everything here. The most respectful and kindest here. Thank you very much!"
We responded:
"Thank you for your kind words! We are thrilled to hear about your positive experience with our team. We appreciate your feedback and look forward to continuing to provide excellent service."
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Micheale DeVore

June 6, 2024

5  out of  5
rating by Micheale DeVore
"Very happy I switched over to State Farm!! Quinton Mack made the transition super easy for me. Five stars…"
We responded:
"Thank you for choosing State Farm, Micheale! We're thrilled to hear that Quinton provided you with a smooth transition."
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user lana.garding /dom Garding

June 6, 2024

5  out of  5
rating by user lana.garding /dom Garding
"Thanks to Quentin for getting back to me, for replacing my windshield, I appreciate everything he does."
We responded:
"Thank you for sharing your positive experience with Quentin! We are glad to hear that he provided excellent service in replacing your windshield. We appreciate your feedback and your trust in our agency."
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Dylan Birch

May 22, 2024

5  out of  5
rating by Dylan Birch
"Always respond to my questions promptly and they are always very welcoming!"
We responded:
"Thank you for your kind words, Dylan! We strive to provide excellent service and are always here to help with any questions you may have. Your satisfaction is our top priority."
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Dylan Tierney

May 16, 2024

5  out of  5
rating by Dylan Tierney
"Quentin was very helpful every step of the way. He was very accommodating and informative."
We responded:
"Thank you for sharing your positive experience with Quentin. We are delighted to hear that he provided you with excellent service and valuable information. We appreciate your feedback."
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Isaiah Cummings

May 15, 2024

5  out of  5
rating by Isaiah Cummings
"Great customer service! Made things simple and easy! Also very informative. Thanks!"
We responded:
"Thank you for your kind words, Isaiah! We strive to provide excellent customer service and make the insurance process as simple as possible. We're glad to hear that you found our team informative."
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Melissa Winters

May 6, 2024

5  out of  5
rating by Melissa Winters
"Quentin is great to work with! He is very helpful and has alot of knowledge on what would fit best for your personal situation. He is very patient, informative and on top of things but also not pushy at the same time. You can tell this is a passion of his and not something he is doing just to "make a quick buck". I have recommended him to several of my friends because he is so trustworthy and has been so great to work with."
We responded:
"Thank you for your kind words, Melissa! Quentin takes pride in providing excellent service tailored to each client's needs. We appreciate your recommendations and look forward to assisting your friends as well."
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Quinton Stoll

April 23, 2024

5  out of  5
rating by Quinton Stoll
"Working with Quentin was great! He was quick to respond and help with any questions or needs."
We responded:
"Thank you for your kind words, Quinton! We strive to provide prompt and helpful service to all our clients."
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Derick Reisdorfer

April 4, 2024

5  out of  5
rating by Derick Reisdorfer
"Quentin with State Farm is probably the best insurance person I’ve ever dealt with. Super friendly and very informative on any questions I asked. The premiums were extremely reasonable. All around great experience"
We responded:
"Thank you for your kind words, Derick! Quentin takes pride in providing excellent service and we're thrilled to hear about your positive experience. We appreciate your feedback!"
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John Hobbs

March 14, 2024

5  out of  5
rating by John Hobbs
"Last fall we switched "all" of our insurance policies to Quentin Mack your with your agency. I could not be more pleased with the professionalism and personal concern that we have received. Quentin has always gone the "extra mile" to address our concerns and questions. We also have insurance with State Farm in Texas and when I contacted him concerning Texas issues, Quentin even called the the underwriters to get me the correct answers. Now, that is service "above and beyond"! Thank you Quentin."
We responded:
"Thank you for sharing your positive experience with Quentin! We're thrilled to hear about the exceptional service you received."
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Brandis Falkman

February 8, 2024

5  out of  5
rating by Brandis Falkman
"Quentin is great to work with. He is attentive to details. He's priority is to make sure you are covered for everything you need and not just to seek you the highest insurance policy. He goes above and beyond at responding in a timely manner, his customer service is next to none As he strives for happy customers with a positive experience"
We responded:
"Thank you, Brandis! We appreciate your kind words about Quentin's attention to detail and exceptional customer service. We're here to ensure you have the coverage you need."
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Joe Hunt

January 19, 2024

5  out of  5
rating by Joe Hunt
"We have been so happy to work with Jay and his team. They are easy to work with, happy to answer questions and go over different options with you until you get exactly the coverage you need. We would highly recommend them!"
We responded:
"Thank you, Joe! We appreciate your kind words and recommendation. It's our pleasure to provide you with the coverage you need."
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Jake

December 31, 2023

5  out of  5
rating by Jake
"Good service, Responds promptly."
We responded:
"Jake, thank you for the review. "
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Chelsea Labate

December 29, 2023

5  out of  5
rating by Chelsea Labate
"I’m a first time home buyer and new to homeowners insurance. Quentin went above and beyond to walk me through what kind of coverage I would need and how it was calculated. He gave me his honest opinion on what I needed and what I could avoid so as not to be paying for unnecessary coverage. He also suggested I bundle my auto with my home insurance and he was able to cut my auto insurance in half from my current provider! He was so friendly and patient that I felt like I was getting advice from a friend, not a sales pitch. What a great experience!"
We responded:
"Congrats on your new home!! We are so happy to be able to help you with your home and auto insurance needs. "
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Brady Schmidt

December 22, 2023

5  out of  5
rating by Brady Schmidt
"After having the same insurance for 10+ years Quintan gave a good rundown of everything and made it very easy to switch"
We responded:
"We are so glad that you made the switch to our agency!! Thank you for the review, Brady!"
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Brandon Murphy

December 13, 2023

5  out of  5
rating by Brandon Murphy
"Jay, Rusty and Mary are amazing. Quick to respond, thorough in their analysis, thoughtful in their program structuring and extremely nice to work with. Get a quote, bind the deal... you won't regret it."
We responded:
"Thank you so much for trusting our agency with your insurance needs. We are so thankful for you. "
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Lorraine E.

December 7, 2023

5  out of  5
rating by Lorraine E.
"Quentin was super helpful with reviewing a rate increase with me and also taking time to review some rates for possible upgrading to a newer vehicle. Much appreciated!"
We responded:
"Thank you so much for taking the time to leave us a review, Lorraine!"
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Ryan Scharfecanmp

December 1, 2023

5  out of  5
rating by Ryan Scharfecanmp
"Exceptional customer service. We were with our other insurance agent for 10+ years and switched to State Farm after meeting with Quinten. Alie and Quinten are always available and very quick to respond. I highley recommend Quinten @ Jay Zander State Farm for all your insurance needs."
We responded:
"Thank you for choosing our agency for your insurance needs. We are thankful for you!"
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Max Schneider

November 20, 2023

5  out of  5
rating by Max Schneider
"Tom B and Zender Agency provide top notch service and are super responsive. I saved a ton of money by switching to State Farm and they made it super easy to do it. Highly recommend!"
We responded:
"Thank you so much for taking the time to leave us such a kind review!"
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Carrin Kath

September 7, 2023

5  out of  5
rating by Carrin Kath
"I had a phenomenal experience working with Tom B. Less than a month after I bought my house, the old insurance company canceled my insurance due to a tree being too close to my house. I called Tom & he made switching insurance companies so easy & quick! I also love the drive safe & save for my auto insurance! Thank you Tom!"
We responded:
"Carrin, thank you so much for taking the time to leave us such a kind review. We are so glad that you made the switch to our agency!!"
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Carolyn Mager

August 19, 2023

5  out of  5
rating by Carolyn Mager
"When my car accident occurred, I had so many questions. Julie was not only super responsive to my questions, but showed empathy for my injuries. In addition, I have been told repeatedly how happy they are to hear that I had State Farm insurance because “they are the best and easiest to work with!” I am super grateful for their attentive help during such a difficult time."
We responded:
"We are so sorry to hear about your accident but so happy to be able to help in this time of need. Thank you for choosing our agency!!"
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Gary Gilberto

August 18, 2023

5  out of  5
rating by Gary Gilberto
"Jay & Team has been taking care of all my Auto, Home and Life Insurance needs for years. They are always fast to respond to questions and answer the phone when you need them the most…. It’s greatly appreciated!!!"
We responded:
"Gary, thank you so much for choosing our agency for your auto, home and life insurance policies. We greatly appreciate your business. "