State Farm® Insurance Agent Jay Zender
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Guentzel
November 9, 2026
"Javi is thoughtful, genuine, and proactive. He reached out on his own about things that mattered to me, without me ever having to ask. That means a lot, especially when it’s clear he’s looking out for my best interests. I really appreciate that he takes the initiative and cares about providing real value. Highly recommend Javi to anyone looking for an insurance agent who truly cares about his clients!"
"Hi Michael, thank you for your thoughtful feedback! Javi will be thrilled to hear how much you value his proactive approach and genuine care. We're grateful for your recommendation and for choosing our agency for your insurance needs. "
Damon Malterer
November 7, 2026
"Javi is the guy to get you what you need, especially in reason"
"Thanks for the shoutout, Damon! Javi will be thrilled to hear your feedback. We're grateful for your trust in our agency for your insurance needs."
Ruth Broas
November 6, 2026
"Office manager, Alie Hermanson, was exceptionally quick in responding to my email. She took care of my request right away."
"Ruth, it’s always nice when you don’t have to wait long for an answer! We’re glad Alie Hermanson was quick to respond and help with your request. She’ll appreciate the shout-out, and we’re thankful you took a moment to share your experience!"
Kasper Salic
November 5, 2026
"Absolute top tier service, no shenanigans no off the wall prices for insurance and Ms. Alie Hermanson was a huge help on finding me a new agent In the state im moving too... Thank yall so much for the great experience and y'all's professionalism."
"Kasper, we’re glad you stopped by to share your thoughts! It's great to hear that Ms. Alie Hermanson was able to assist you in finding a new agent for your move. We appreciate your trust in our agency and wish you all the best in your new location."
Jake Paulson
November 4, 2026
"Mary Oberlander is very helpful and great at explaining coverage. I appreciate her help with my vehicles."
"Hi Jake, thanks for sharing your experience! Mary will be thrilled to hear that her assistance with your vehicle coverage made a difference. We’re grateful for your trust in our agency."
Judith Forster
October 31, 2026
"Mary has always been professional and warm during all of our dealings. She is an asset to the Zender State Farm Agency."
"Judith, we’re lucky to have Mary on the team, and it means so much to know her professionalism and warm approach stood out to you! We’ll be sure to pass along your kind words. Thanks for taking a moment to recognize her and support Zender State Farm Agency!"
Jas Fred
October 29, 2026
"Mary is very helpful in getting the proper information into claims for me. Always a great attitude and goes out of her way to help!"
"Hi Jas Fred, thanks for sharing your experience! Mary will be thrilled to hear about your appreciation for her helpfulness and positive attitude. We're grateful for your trust in our agency and are here whenever you need assistance."
Brady Schmidt
October 26, 2026
"Working with quintan mack is always good and stress free much appreciated"
"We are so glad that you made the switch to our agency!! Thank you for the review, Brady!"
cory smith
October 23, 2026
"The Zender team at State Farm is awesome to work with! They care and show up for their clients when needed."
"Thank you, Cory! It's wonderful to know that you think our team is fantastic to collaborate with. We are dedicated to supporting our clients whenever they require assistance."
Steve Lawrence
October 21, 2026
"I have been working with Jay Zender State Farm for my home and auto for a number of years. I also rely on Quentin Mack to help my clients who are buying homes to line them up with a great policy for their home and auto. They are always available and ready for a call and have some of the best customer service and follow up in the industry. I would highly recommend checking with them for all your insurance needs."
"Hello Steve, you're the best! We appreciate your ongoing confidence in us for your home and auto insurance. It's wonderful to know that Quentin Mack has been a dependable resource for your clients too. We genuinely value your endorsement and are always available to help with any insurance requirements."
Mary Natwick
October 20, 2026
"Quentin was extremely helpful! Thank you!!"
"We’re glad we could be there, Mary! It’s great to know that Quentin was able to help you effectively. If you have any further insurance requirements, please feel free to contact us."
Dean Owens
October 19, 2026
"Mary at the front desk is most pleasant and efficient at solving any and all of my insurance questions. Thanks again Mary."
"Hi Dean, thank you for highlighting Mary's efforts! We're thrilled to hear she efficiently addressed your insurance questions. We appreciate your trust in our agency."
Michael Soderlund
October 14, 2026
"I have been working with Quentin Mack and he has been very helpful and quick to respond with any questions or concerns I have had."
"Quentin Mack is indeed a valuable part of our team, and we're glad to hear he's been helpful and responsive to your needs. If you have any more questions or concerns, feel free to reach out anytime. Thanks for sharing your experience, Michael!"
Nancy Fenrick
October 13, 2026
"I had a very bad experience with them from the time that State Farm arbitrarily transferred me there after the death of the agent I had been with for over 40 years in Mankato. It took 2 attempts and being called "rude" for my transfer request back to my original agency to be successful. During my 3 or 4 visits there I was made to feel foolish because I couldn't remember who I had talked with the previous time. I always know my contact now that I am back with my previous agency."
"I'm sorry to hear that your experience did not meet your expectations. My team and I work very hard to create a welcoming, professional, and customer-focused environment for everyone we serve. We take great pride in the relationships we build with our customers, and the experience you've described is not reflective of the high standards we strive to uphold every day. We appreciate your feedback and will continue working to provide the best possible service to our community.
Wishing you all the best,
Jay
"
Rosie Goggin
October 9, 2026
"I’d learn so much at this appointment. I always let my husband take care of this, but now I wanna know what I have and how my insurance will protect me. Mary was very patient with me, and Took the time to explain everything that I have and gave me some options to increase my insurance without A huge increase to my payments. I will be gathering up all my information and sitting down with him again in a very near future to get my insurance locked in and perhaps even a change in my financial needs"
"Rosie, it's fantastic to hear that Mary was able to guide you through your insurance options and help you understand your coverage. We're here whenever you're ready to sit down again and discuss your insurance and financial needs.
"
Gary Steele
October 9, 2026
"Hannah Pedersen did a great job at helping me with my insurance needs."
"Hi Gary, thanks for highlighting Hannah's great work in assisting with your insurance needs. We're grateful for your feedback and for choosing our agency. If you ever have more questions or need further assistance, feel free to reach out."
Zack Schreiner
October 5, 2026
"Quentin went above and beyond… meeting after hours getting me setup and answering any questions I had. Highly recommend!"
"Quentin will be thrilled to hear that his dedication made a difference for you. We appreciate your recommendation and are here whenever you need assistance with your insurance. Zack, thanks for sharing your experience! "
Eric Geisthardt
October 5, 2026
"Quentin Mack is a customer service guru! He is always willing to go the extra mile to make sure everything gets handled."
"Hi Eric, thanks for highlighting Quentin's dedication! We're so glad to hear he made a positive impact on your experience with our agency. If you ever need assistance, feel free to reach out. "
Ryan
October 5, 2026
"Quentin has been our insurance agent for the last 5 years and he’s always done a phenomenal job. Never tried to oversell us on coverage we didn’t need, and on a few occasions he’s made suggestions that have saved us quite a bit of money. He’s as honest as they come. Zero hesitations or regrets about buying insurance through Quentin at Jay Zender State Farm."
"Thanks for sharing your experience, Ryan! Quentin truly values honesty and helping clients like you find the best coverage without unnecessary extras. We're grateful for your trust over the past 5 years and look forward to continuing to serve your insurance needs."
Benjamin Miller
August 25, 2026
"Wife had a crack in her windshield, one message to Quentin Mack and we had a replacement within the week, would utilize him again, timely and prompt"
"Benjamin, we’re always happy to hear when our team can make things easier during an unexpected situation. Quentin Mack was glad to help your wife get her windshield replacement taken care of promptly. Thanks for sharing your experience with us, and please know we’re here whenever you need a hand with your insurance!"
Tracy Grieves
August 11, 2026
"Quentin was responsive and thorough. A breeze to work with."
"Just what we like to hear, Tracy! It's great to know that Quentin made the process smooth and thorough for you. If you ever have more insurance needs or questions, feel free to reach out to our team."
Erik Huber
June 5, 2026
"The local office did their best despite the bungling & interference from the corporate office, who made it very difficult to trust them (corporate) in the future."
"Erik, thank you for recognizing the efforts of our local team. We're proud of our commitment to customer service. Sorry for the pain-points that arose, please let us know how we can help in the future. We appreciate your feedback and the opportunity to serve you.
— Jay"
Barbara Stransky
June 2, 2026
"April in St. Peter had a terrible hailstorm and many roofs were destroyed. State Farm answered my claim immediately and worked closely and promptly with the roofing company I chose. They sent out information throughout the process so I knew exactly what was going to happen and how they would cover it. The process of putting in the claim to having a finished roof was finished in only a matter of weeks and staff couldn't have been more helpful and friendly. I really felt like I was working with a team. While speaking with neighbors who had claims with various other insurance companies, no one had the service and satisfaction that State Farm provided me. I glad I chose the right team!"
"Thank you, Barbara, for sharing your experience with us. It's great to hear that our team was able to assist you promptly and keep you informed throughout the process after the hailstorm in St. Peter. We're glad to have been the right choice for you and appreciate your trust in us."
Gwen Mack
April 9, 2026
"State Farm gave me great customer service and with a fast response. My elderly mother blew a tire! I was in a panic, needing to get to work so no time was wasted. Alie who answered my call, quickly advised what I needed from K & R Towing for reimbursement and Quentin, assisting with addl' details. We got things taken care of and I was on my way to work in no time at all. Thank you for the great customer service during this stressful morning."
"Thank you, Gwen, for sharing your experience! I'm glad Alie and Quentin could assist you promptly during such a stressful situation. Your feedback is much appreciated."
Jesse Hill
April 1, 2026
"Great people to work with."
"Thank you, Jesse, for your kind words. We're glad to hear you enjoyed working with our team. Your feedback means a lot to us. "