State Farm® Insurance Agent Jay Zender
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Francis McNamara
November 9, 2024
"The knowledge based service my wife and I are receiving from Account Representative Lucas Hesser has been outstanding. While I've made our communication time windows difficult, Lucas has made every opportunity a fruitful one. The many facets of essentials and wants with our insurance needs are being addressed. Thank you Agent Jay Zender and many thanks Lucas."
"We appreciate the trust in State Farm and our agency. We're thrilled to hear that Lucas has provided outstanding service and effectively addressed your insurance needs."
Ginny Meehan
October 22, 2024
"I worked with Quentin this morning. I was so impressed with him. He was very patient while I shuffled through my former insurance company’s paperwork for the information he needed. He is extremely knowledgeable and worked to get me the best coverage at a fair premium. I will definitely recommend him to friends and family in the future."
"Thank you, Ginny! We're thrilled to hear about your positive experience with Quentin. Your recommendation means a lot to us, and we're glad he could assist you in finding the best coverage. We appreciate your trust in our agency!"
Connie Bartlett
October 22, 2024
"Quentin was excellent to work with, very professional and knowledgeable. I was so pleased with him, that I have already referred one of my friends to him and plan on referring more! Thank you Quentin."
"Thank you, Connie, for your kind words about Quentin. We're thrilled to hear about your positive experience and appreciate your referrals. Your trust and support mean a lot to us."
Bryan Dorn
October 5, 2024
"I have quite a few policies through SF & Quentin is the best! He's very responsive and digs into issues thoroughly on my behalf to ensure my coverage is adequate and makes suggestions/changes as necessary. It's nice to know I can send him an email or text and trust that he'll get things done."
"Thank you, Bryan! We're thrilled to hear that Quentin has provided you with exceptional service and thorough support. Your trust in our team means a lot to us. We appreciate your continued business and look forward to serving your insurance needs."
Mitchell Bigaouette
September 13, 2024
"Worked with Tom over the phone and he exceeded my expectations! Very good at explaining the different polices, and helping me understand the differences. Highly recommend!!"
"Thank you, Mitchell! We're thrilled to hear that Tom exceeded your expectations and provided clear explanations of our policies. Your recommendation means a lot to us."
A C
August 20, 2024
"Amazing Insurance Agency! Quentin was extremely attentive and helpful and answered every single question I had with detail and kindness. Recommend 100%."
"Thank you for your kind words! We're thrilled to hear that Quentin provided you with attentive and detailed service. Your recommendation means a lot to us."
Hubert Ngabirano
August 7, 2024
"Quentin Mack is the one of the best agents you could ask for. He is patient, resourceful and truly cares. He consistently overdelivers on his promises. He was able to help me get a very competitive life insurance policy and he has been very responsive in times of urgent need. I have been with the Zender Insurance team for 8 years now and they are the best in the business."
"Thank you, Hubert, for your kind words and loyalty over the past 8 years. We're thrilled to hear Quentin has provided exceptional service and support. Your satisfaction is our top priority, and we look forward to continuing to serve you."
Lynn Hoffman
August 6, 2024
"So far a great company.."
"Thank you for your kind words, Lynn! We appreciate your feedback and are glad to hear that Mary provided excellent service."
J.M. 17
June 15, 2024
"Best agent ever is Jay along with his team. So pleased of everything here. The most respectful and kindest here. Thank you very much!"
"Thank you for your kind words! We are thrilled to hear about your positive experience with our team. We appreciate your feedback and look forward to continuing to provide excellent service."
Micheale DeVore
June 6, 2024
"Very happy I switched over to State Farm!! Quinton Mack made the transition super easy for me. Five stars…"
"Thank you for choosing State Farm, Micheale! We're thrilled to hear that Quinton provided you with a smooth transition."
user lana.garding /dom Garding
June 6, 2024
"Thanks to Quentin for getting back to me, for replacing my windshield, I appreciate everything he does."
"Thank you for sharing your positive experience with Quentin! We are glad to hear that he provided excellent service in replacing your windshield. We appreciate your feedback and your trust in our agency."
Dylan Birch
May 22, 2024
"Always respond to my questions promptly and they are always very welcoming!"
"Thank you for your kind words, Dylan! We strive to provide excellent service and are always here to help with any questions you may have. Your satisfaction is our top priority."
Dylan Tierney
May 16, 2024
"Quentin was very helpful every step of the way. He was very accommodating and informative."
"Thank you for sharing your positive experience with Quentin. We are delighted to hear that he provided you with excellent service and valuable information. We appreciate your feedback."
Isaiah Cummings
May 15, 2024
"Great customer service! Made things simple and easy! Also very informative. Thanks!"
"Thank you for your kind words, Isaiah! We strive to provide excellent customer service and make the insurance process as simple as possible. We're glad to hear that you found our team informative."
Melissa Winters
May 6, 2024
"Quentin is great to work with! He is very helpful and has alot of knowledge on what would fit best for your personal situation. He is very patient, informative and on top of things but also not pushy at the same time. You can tell this is a passion of his and not something he is doing just to "make a quick buck". I have recommended him to several of my friends because he is so trustworthy and has been so great to work with."
"Thank you for your kind words, Melissa! Quentin takes pride in providing excellent service tailored to each client's needs. We appreciate your recommendations and look forward to assisting your friends as well."
Quinton Stoll
April 23, 2024
"Working with Quentin was great! He was quick to respond and help with any questions or needs."
"Thank you for your kind words, Quinton! We strive to provide prompt and helpful service to all our clients."
Derick Reisdorfer
April 4, 2024
"Quentin with State Farm is probably the best insurance person I’ve ever dealt with. Super friendly and very informative on any questions I asked. The premiums were extremely reasonable. All around great experience"
"Thank you for your kind words, Derick! Quentin takes pride in providing excellent service and we're thrilled to hear about your positive experience. We appreciate your feedback!"
John Hobbs
March 14, 2024
"Last fall we switched "all" of our insurance policies to Quentin Mack your with your agency. I could not be more pleased with the professionalism and personal concern that we have received. Quentin has always gone the "extra mile" to address our concerns and questions. We also have insurance with State Farm in Texas and when I contacted him concerning Texas issues, Quentin even called the the underwriters to get me the correct answers. Now, that is service "above and beyond"! Thank you Quentin."
"Thank you for sharing your positive experience with Quentin! We're thrilled to hear about the exceptional service you received."
Brandis Falkman
February 8, 2024
"Quentin is great to work with. He is attentive to details. He's priority is to make sure you are covered for everything you need and not just to seek you the highest insurance policy. He goes above and beyond at responding in a timely manner, his customer service is next to none As he strives for happy customers with a positive experience"
"Thank you, Brandis! We appreciate your kind words about Quentin's attention to detail and exceptional customer service. We're here to ensure you have the coverage you need."
Joe Hunt
January 19, 2024
"We have been so happy to work with Jay and his team. They are easy to work with, happy to answer questions and go over different options with you until you get exactly the coverage you need. We would highly recommend them!"
"Thank you, Joe! We appreciate your kind words and recommendation. It's our pleasure to provide you with the coverage you need."
Jake
December 31, 2023
"Good service, Responds promptly."
"Jake, thank you for the review. "
Chelsea Labate
December 29, 2023
"I’m a first time home buyer and new to homeowners insurance. Quentin went above and beyond to walk me through what kind of coverage I would need and how it was calculated. He gave me his honest opinion on what I needed and what I could avoid so as not to be paying for unnecessary coverage. He also suggested I bundle my auto with my home insurance and he was able to cut my auto insurance in half from my current provider! He was so friendly and patient that I felt like I was getting advice from a friend, not a sales pitch. What a great experience!"
"Congrats on your new home!! We are so happy to be able to help you with your home and auto insurance needs. "
Brady Schmidt
December 22, 2023
"After having the same insurance for 10+ years Quintan gave a good rundown of everything and made it very easy to switch"
"We are so glad that you made the switch to our agency!! Thank you for the review, Brady!"
Brandon Murphy
December 13, 2023
"Jay, Rusty and Mary are amazing. Quick to respond, thorough in their analysis, thoughtful in their program structuring and extremely nice to work with. Get a quote, bind the deal... you won't regret it."
"Thank you so much for trusting our agency with your insurance needs. We are so thankful for you. "
Lorraine E.
December 7, 2023
"Quentin was super helpful with reviewing a rate increase with me and also taking time to review some rates for possible upgrading to a newer vehicle. Much appreciated!"
"Thank you so much for taking the time to leave us a review, Lorraine!"